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"Where is the wisdom we have lost in knowledge? Where is
the knowledge we have lost in information?" - T. S. Eliot
To which we might add: "Where is the information we have
lost
in the data?"
Many things are wondrously faster today. But the volume of data
and information is like a flood. Ironically, organizing and
prioritizing information consumes much of the time we have saved
in gathering it.
Technology is certainly changing the world. But it is not changing
human nature. Psychologically and emotionally, people are still
moved to act by the same motivators that have existed for centuries.
So what happens to people immersed in the new information technology?
Generally, the first impulse is to work harder to absorb more
and more information. Ultimately, though, we screen out the
overload. We become much more selective.
One result is that we may screen out things of genuine importance
or interest. Another result is that we may become so micro-focused
that we lose perspective. We can become so data- and information-driven
that we may become unwise in its application.
For marketers and advertisers, wisdom in the use of information
is more important today than it has ever been. For B-to-B marketing,
working with a qualified marketing communications firm is one
way to gain objectivity and a fresh perspective to cut through
the jungles of detail.
There is no substitute for experience, wisdom, and objectivity
to help put things in perspective - the kind of perspective
that leads to vision. Such vision finds the proper role for
technology: As a helpful tool to execute the vision, not an
end in itself.
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